Frequently asked
questions

• What days are you open for picnic orders?
  ** PLEASE NOTE THAT DURING THE WINTER MONTHS WE ARE ONLY OPEN ON SATURDAYS FOR PICNIC ORDERS.  WE WILL BE OPEN ON OUR REGULAR DAYS FROM SEPTEMBER 1ST**
  Wednesday – Saturday.  We’re closed for picnic orders on Sunday, Monday and Tuesday.  Shoot catering is still available on these days. You can enquire about placing an order 24/7 using our online form, and we’ll get back to you as quickly as possible. Please contact us for any large group enquiries, as we may be able to accomodate these on days that we’re closed.

• How do I order my picnic hamper?

Simply fill in our enquiry form and we’ll personally look after your order.

• Can you deliver my picnic hamper or should I collect? Which areas do you cover for delivery?

We cover the following areas and can deliver to your home, office or chosen picnic location. We charge a nominal delivery fee to drop your fresh picnic hamper to you.   We make all deliveries after 12.30 pm.  Otherwise, you’re more than welcome to collect the hamper from us in Annandale, 10 am is our earliest collection time:

Alexandria, Annandale, Balmain,  CBD, Centennial Park, Chippendale, Darling Harbour, Darling Point, Darlinghurst, Darlington, Edgecliff, Elizabeth Bay, Erskineville, Eveleigh, Forest Lodge, Glebe,  Kirribilli, Lavender Bay, Leichardt,  Lillyfield,  Marrickville, Moore Park, Neutral Bay, Newtown, North Sydney, Paddington, Potts Point, Pyrmont,  Redfern,  Rozelle, Rushcutters, Stanmore, Surry Hills, Ultimo, Waterloo, Woollahra, Woolloomooloo,

• How much is the hamper delivery fee?

Once we know your address/ delivery location, we’ll be able to confirm the delivery fee. Generally, it’s between $20-$40.

• What time do you deliver the hamper?

You’ll be delighted to know that we personally deliver your picnic to ensure it’s nothing short of perfect! So, at weekends we have  pretty fixed delivery times.  We start making our deliveries from 12.30 pm. If you need a specific delivery time, let us know, and we’ll confirm whether it’s possible once we know our delivery schedule for that day.  During the week we can try and accommodate more varied delivery times – just ask us and we’ll do our best to help fit in around you!

• How much notice do you need to create a picnic?

We need two days’ notice. And, like any great restaurant, we do get fully booked especially on weekends, so the more notice you can give the better! If you’re booking a weekend picnic, you need to place your order before 5 pm on a Thursday. Please note that if we are already fully booked for the date that you request, we will be unable to help even if you have given us 48 hours notice.  We’re a small team and can only cater for a certain volume per day.

• Is my hamper packed in a basket or bag?

You can choose between a traditional wicker picnic hamper and a Sydney Picnic Co. bag. Wicker baskets need to be returned to our headquarters in Annandale within one week of your picnic, or we do charge $180 if not returned. Bags don’t need to be returned!

• What does my picnic include?

We make our hampers each morning with everything you need for a culinary feast, including biodegradable  disposable cutlery, plates, napkins, and cups. All you need to bring is something to sit on, or you can hire a picnic blanket from us for $8 each.

If it’s for a special occasion, just let us know and we can make you a personalised menu – they’re pretty cute and this is included in the cost of your picnic. Browse our Gallery to see examples of our gorgeous inclusions.

• Do you offer a picnic set up service?

Our focus is very much on the food side of things, so we don’t offer a picnic set up or event styling service.

• How do I pay for my picnic?

We require payment for the hampers at least 48 hours before the picnic by direct bank transfer. If you’d rather pay by credit card, we can arrange this via PayPal (a 3% surcharge applies).

• Can you cater for special dietary requirements?

It’s our pleasure to take care of your special dietary requirements, so just let us know the specific details and we’ll make sure everyone can enjoy the feast.

• What happens if I need to cancel my picnic?

We require 48 hours’ notice if you decide to cancel your picnic.